Limewood Villa Hotel
Position: Guest Service Agent
Industry: Company Hospitality
Employment Type: Full-Time
Placement: Lagos, Lagos State
Table of Contents
Job Description
Limewood Villa Hotel is seeking candidates for a position in Guest Service Agent based in Lagos, Lagos State. If you are interested in this opportunity, please review the details below.
Limewood Villa Hotel is a prestigious establishment located in the heart of Lagos, Nigeria, offering luxurious accommodations and top-notch amenities to its guests. We are currently seeking a dedicated and enthusiastic Guest Service Agent to join our dynamic team. This full-time position requires individuals who are passionate about providing exceptional customer service and are capable of thriving in a fast-paced environment.
As a Guest Service Agent, you will be the face of Limewood Villa Hotel, ensuring that each guest has a memorable and pleasant experience. Your primary responsibilities will include assisting with check-in and check-out processes, managing reservations, and addressing any inquiries or issues guests may have. You will work closely with other departments to ensure that guests' needs are met promptly and efficiently.
The ideal candidate for this position will have excellent communication skills, a friendly and approachable demeanor, and the ability to multitask effectively. Previous experience in the hospitality industry is preferred, and proficiency in multiple languages is a plus. We are looking for individuals who are honest, disciplined, and responsible, with a strong sense of dedication to their work.
Limewood Villa Hotel offers a competitive salary range of NGN 83,000 to NGN 195,000 per month, along with a comfortable work environment and opportunities for career growth. Additional benefits include overtime bonuses, gaining valuable experience, and working in a supportive and collaborative team.
If you are interested in this exciting opportunity and meet the qualifications outlined below, we encourage you to apply. Please fill out the application form provided and await further instructions from our HR department.
Job Detail
Responsibilities
- Provide excellent customer service to hotel guests
- Assist guests with check-in and check-out processes
- Manage guest reservations efficiently
- Address guest inquiries and resolve any issues promptly
- Coordinate with other hotel departments to ensure guest satisfaction
- Maintain accurate records of guest interactions and transactions
- Uphold hotel policies and procedures
- Ensure a clean and welcoming front desk area
Job Requirements
Before applying, please take the time to thoroughly review and comprehend the job requirements outlined below. Ensuring that you meet all the specified criteria will significantly enhance your candidacy for the Guest Service Agent position at Limewood Villa Hotel:
Qualifications
- Minimum age of 17 years
- Physically and mentally healthy
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiastic about working and learning
Education Requirements
- High school diploma or equivalent (Confidential education specifics as per the job posting)
Experience Requirements
- Previous experience in the hospitality industry preferred
- Experience in customer service roles is beneficial
Skills
- Excellent communication skills
- Ability to work efficiently in a fast-paced environment
- Strong problem-solving skills
- Proficiency in multiple languages is a plus
- Good organizational skills
- Attention to detail
- Ability to multitask
Salary, Benefits and incentive
Provided below are the offerings in terms of salary, benefits, and incentives awaiting you in the role of Guest Service Agent at Limewood Villa Hotel:
Salary
NGN 83,000 - 195,000 per-Month.
Job Benefits
- Overtime bonus
- Gaining valuable experience
- Comfortable work environment
Incentive Compensation
- Overtime bonus opportunities
Date posted: June 12, 2024
Posted on: Lagos
Apply
To apply for the Guest Service Agent position at Limewood Villa Hotel, please click the button below:
Apply NowApplicants must fill out the application form first and wait for HRD to call for an interview before visiting the company in person. Limewood Villa Hotel is dedicated to providing equal employment opportunities and fostering a diverse workplace. If you encounter any suspicious job postings or fraudulent activity, please report it to us immediately.
