HRPS
Position: Restaurant Supervisor
Industry: Company Human Resources Consulting / Hospitality
Employment Type: Full-Time
Placement: Lagos, Lagos State
Table of Contents
Job Description
HRPS is seeking candidates for a position in Restaurant Supervisor based in Lagos, Lagos State. If you are interested in this opportunity, please review the details below.
HR POOL Sourcing (HRPS), a prominent human resources consulting firm based in Dakar, Senegal, is actively seeking a dedicated and experienced Restaurant Supervisor to join our dynamic team in Lagos, Nigeria. Established in 2015, HRPS offers a comprehensive range of cost-effective HR solutions, including recruitment, training services, administration, and career advice to individuals, private companies, international organizations, and non-profit entities across Africa. Our mission is to ensure our clients have the right skills and talents to excel in their sectors. This commitment is achieved through our extensive experience in delivering exceptional HR solutions.
As an Operations Restaurant Supervisor at HRPS, your primary responsibility is to oversee the daily operations of the restaurant to ensure smooth functioning and exceptional customer service. You will work closely with the restaurant manager and other team members to uphold the restaurant's standards and achieve performance goals. This role requires strong leadership skills, excellent customer service abilities, and the capacity to manage a team effectively in a fast-paced environment.
Job Detail
Responsibilities
- Supervise restaurant operations: Directly oversee daily operations, including opening and closing procedures, ensuring cleanliness, and maintaining a safe and welcoming environment for both customers and staff.
- Staff management: Schedule shifts, train new employees, and provide ongoing coaching and support to ensure all staff members are equipped to perform their duties effectively.
- Customer service: Lead by example in providing excellent customer service, handle customer inquiries or complaints promptly and professionally, and strive to exceed guest expectations.
- Inventory management: Monitor inventory levels, place orders for supplies as needed, and ensure proper storage and rotation of food and beverage items to minimize waste and maintain freshness.
- Quality control: Ensure that all food and beverages meet quality standards, and enforce proper food safety and sanitation protocols to comply with health regulations.
- Financial management: Assist in monitoring expenses, labor costs, and revenue to help optimize profitability while maintaining high-quality service.
- Team collaboration: Foster a positive work environment by promoting teamwork, communication, and cooperation among staff members, and assist in resolving any conflicts or issues that may arise.
- Compliance: Ensure compliance with all relevant regulations, including health and safety standards, labor laws, and licensing requirements.
Job Requirements
Before applying, please take the time to thoroughly review and comprehend the job requirements outlined below. Ensuring that you meet all the specified criteria will significantly enhance your candidacy for the Restaurant Supervisor position at HRPS:
Qualifications
- Previous experience in a supervisory role within the restaurant industry.
- Strong leadership and communication skills.
- Excellent customer service and interpersonal skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Knowledge of food safety regulations and best practices.
- Basic understanding of financial management principles.
- Flexibility to work evenings, weekends, and holidays as needed.
Education Requirements
- High school diploma or equivalent qualification.
- Additional certification in hospitality management or a related field is a plus.
Experience Requirements
- Minimum of 2-3 years of experience in a supervisory role within the restaurant industry.
- Proven track record in managing restaurant operations and leading a team effectively.
Skills
- Strong leadership and team management skills.
- Excellent customer service and communication abilities.
- Proficiency in inventory management and ordering processes.
- Knowledge of food safety and sanitation standards.
- Basic financial management skills.
- Ability to handle stressful situations calmly and efficiently.
- Strong organizational and multitasking abilities.
- Flexibility to adapt to varying work schedules.
Salary, Benefits and incentive
Provided below are the offerings in terms of salary, benefits, and incentives awaiting you in the role of Restaurant Supervisor at HRPS:
Salary
NGN 1,200,000 - 1,800,000 per-Year.
Job Benefits
- Health insurance
- Paid time off
- Professional development opportunities
- Employee discounts on meals
Incentive Compensation
- Performance-based bonuses
- Incentives based on customer satisfaction and operational efficiency
Date posted: June 25, 2024
Posted on: Lagos
Apply
To apply for the Restaurant Supervisor position at HRPS, please click the button below:
Apply NowThis position offers an excellent opportunity for growth and development within the hospitality industry. HRPS is committed to fostering a supportive and dynamic work environment where employees can thrive. If you are passionate about providing exceptional customer service and have the skills to manage a successful restaurant operation, we encourage you to apply for the Restaurant Supervisor position in Lagos, Nigeria.
