Blu Atlantic Hotel
Position: Front Desk Officer
Industry: Company Hospitality
Employment Type: Full-Time
Placement: Lagos, Lagos State
Table of Contents
Job Description
Blu Atlantic Hotel is seeking candidates for a position in Front Desk Officer based in Lagos, Lagos State. If you are interested in this opportunity, please review the details below.
Blu Atlantic Hotel, a premier establishment known for its luxurious amenities and impeccable service, is seeking a Front Desk Officer to join our team in Lagos, Lagos State. As the initial point of contact for our guests, the Front Desk Officer plays a crucial role in ensuring a welcoming and efficient experience for all visitors. The ideal candidate will possess excellent communication skills, a friendly and approachable demeanor, and the ability to multitask effectively in a fast-paced environment. This position requires proficiency in MS Office and strong organizational skills to manage daily administrative tasks seamlessly.
At Blu Atlantic Hotel, we value honesty, discipline, and responsibility. We are looking for a candidate who not only meets the technical requirements but also embodies these core values. The Front Desk Officer will be responsible for greeting guests, handling inquiries, managing phone calls, and providing exceptional administrative support. This role is essential in creating a positive first impression and ensuring that guests have a memorable and pleasant stay.
The position offers a competitive salary range of NGN 85,000 to NGN 350,000 per month, commensurate with experience and qualifications. Additional benefits include opportunities for professional growth, overtime bonuses, and the chance to work in a prestigious and dynamic environment. If you are enthusiastic about providing excellent customer service and eager to learn and grow within the hospitality industry, we encourage you to apply.
Job Detail
Responsibilities
- Greet guests and visitors warmly upon arrival
- Answer and manage incoming phone calls
- Handle guest inquiries and provide accurate information
- Manage check-in and check-out procedures efficiently
- Maintain a tidy and welcoming reception area
- Provide administrative support to various departments
- Coordinate with housekeeping and maintenance staff to address guest needs
- Process payments and manage billing transactions
- Assist with booking reservations and scheduling
- Handle guest complaints and resolve issues promptly
Job Requirements
Before applying, please take the time to thoroughly review and comprehend the job requirements outlined below. Ensuring that you meet all the specified criteria will significantly enhance your candidacy for the Front Desk Officer position at Blu Atlantic Hotel:
Qualifications
- Excellent communication and interpersonal skills
- Friendly and approachable demeanor
- Ability to multitask and manage time effectively
- Strong organizational skills
- Proficiency in MS Office (Word, Excel, Outlook)
- Honesty, discipline, and a strong sense of responsibility
Education Requirements
- High school diploma or equivalent (required)
- Additional certifications in hospitality management or related fields (preferred)
Experience Requirements
- Previous experience in a customer service role (preferred)
- Experience in the hospitality industry (advantageous)
Skills
- Strong communication skills
- Customer service orientation
- Multitasking abilities
- Organizational skills
- Proficiency in MS Office
Salary, Benefits and incentive
Provided below are the offerings in terms of salary, benefits, and incentives awaiting you in the role of Front Desk Officer at Blu Atlantic Hotel:
Salary
NGN 85,000 - 350,000 per-Month.
Job Benefits
- Professional growth opportunities
- Experience in a prestigious hotel
- Bonus for overtime
Incentive Compensation
- Overtime bonus compensation
Date posted: June 12, 2024
Posted on: Lagos
Apply
To apply for the Front Desk Officer position at Blu Atlantic Hotel, please click the button below:
Apply NowPlease ensure you fill out the application form and wait for HRD to call for an interview before visiting the company in person. Blu Atlantic Hotel prides itself on providing a safe and professional recruitment process. Applying for jobs at Blu Atlantic Hotel is free of charge. If you come across any fraudulent job postings, please report them to us immediately.
