Outsource Global Technologies Limited
Position: POS Technician
Industry: Company Business and Knowledge Process Outsourcing
Employment Type: Full-Time
Placement: Abuja, Federal Capital Territory (FCT)
Table of Contents
Job Description
Outsource Global Technologies Limited is seeking candidates for a position in POS Technician based in Abuja, Federal Capital Territory (FCT). If you are interested in this opportunity, please review the details below.
Outsource Global Technologies Limited, Africa's leading business and knowledge process outsourcing company, is seeking a dedicated and skilled POS Technician to join our team in Abuja, Nigeria. As the first IAOP compliant commercial call centre in West Africa, and the first Nigerian international call centre serving the UK & US markets, we provide first-class contact centre services from our ultramodern facilities in Lagos, Abuja, and Kaduna.
Our services are tailored to perfectly suit our clients’ needs and preferences, focusing on service quality, low-cost, and scalable solutions. In the last ten months, we have created over 800 direct graduate jobs for customer care executives, sales, marketing, tech, legal practitioners, and medical professionals serving the global market.
Outsource Global and its affiliated companies seek to positively impact the world of business by fostering exponential growth. We are committed to empowering women, helping them develop the skills, knowledge, and financial status necessary to elevate their standard of living. Additionally, we focus on recruiting economically and physically challenged individuals, bringing them into a competitive, career-focused workforce.
As a POS Technician, you will play a crucial role in ensuring the smooth operation of our POS systems. Your primary responsibilities will include troubleshooting hardware and software issues, installing and configuring POS systems, providing technical support to clients, and maintaining technical knowledge related to our suite of hardware and software product lines. This role requires a proactive approach to problem-solving, excellent communication skills, and a commitment to providing high-quality service.
Job Detail
Responsibilities
- Troubleshooting hardware and software issues
- Installing and configuring POS systems
- Setting up, configuring, and testing hardware and software components
- Providing telephone, remote, and on-site support for clients to resolve problems quickly
- Maintaining technical knowledge related to our suite of hardware and software product lines
- Providing training to clients regarding software, hardware, and troubleshooting techniques
- Maintaining and upgrading POS systems
- Providing technical support to clients
Job Requirements
Before applying, please take the time to thoroughly review and comprehend the job requirements outlined below. Ensuring that you meet all the specified criteria will significantly enhance your candidacy for the POS Technician position at Outsource Global Technologies Limited:
Qualifications
- Expertise in Microsoft Office, various Windows operating systems, and networking
- Experience in configuration, installation, training, and support of hardware or software products
- Minimum 2 years experience in a similar role
- Previous experience with Agency banking business is a must
- Good computer skills with knowledge of the Microsoft Office Suite (Excel, Word, and PowerPoint)
- Willingness to work some evenings and weekends as part of an emergency on-call rotation
- Good written and oral communication skills
- Ability to manage and prioritize multiple tasks while in the office or in the field
- Good emotional intelligence and people management skills
Education Requirements
- A minimum of a Bachelor's degree in Computer Science, Information Technology, or a related field
Experience Requirements
- Minimum 2 years of experience in a similar role
- Previous experience with Agency banking business is essential
Skills
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Strong knowledge of various Windows operating systems
- Networking expertise
- Excellent problem-solving skills
- Good written and oral communication skills
- Ability to prioritize and manage multiple tasks
- Good emotional intelligence and people management skills
Salary, Benefits and incentive
Provided below are the offerings in terms of salary, benefits, and incentives awaiting you in the role of POS Technician at Outsource Global Technologies Limited:
Salary
NGN 1,200,000 - 1,800,000 per-Year.
Job Benefits
- Competitive salary
- Health insurance
- Opportunities for professional development
- Supportive work environment
- Career growth opportunities
- Inclusive and diverse workplace
Incentive Compensation
- Performance-based bonuses
- On-call compensation
Date posted: June 30, 2024
Posted on: Abuja
Apply
To apply for the POS Technician position at Outsource Global Technologies Limited, please click the button below:
Apply NowOutsource Global Technologies Limited is committed to fostering a diverse and inclusive workplace. We strongly encourage applications from women and economically or physically challenged individuals. Join us in making a positive impact on the global business landscape while advancing your career in a supportive and dynamic environment.
