Job opportunity – Grocery Store Supervisor at Fine Brothers Ltd in Enugu, Enugu State

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Fine Brothers Ltd

Position: Grocery Store Supervisor

Industry: Company Retail and Electronics

Employment Type: Full-Time

Placement: Enugu, Enugu State

Job Description

Fine Brothers Ltd is seeking candidates for a position in Grocery Store Supervisor based in Enugu, Enugu State. If you are interested in this opportunity, please review the details below.

Fine Brothers Limited is a leading retailer of Mobile Phones, Tablet PCs, Laptops, Quality Electronics, and Inverter/Solar Power Systems. We pride ourselves on providing high-quality products and exceptional customer service across Nigeria. Our commitment to service excellence is supported by warranties, repairs, and a dedicated customer service call centre, ensuring all complaints and suggestions are handled by a competent team of professionals.

Our repair section is equipped with modern facilities and staffed by professional engineers to guarantee quality and timely repairs. This approach ensures optimal customer satisfaction and solidifies our reputation for integrity, professionalism, and customer satisfaction. Fine Brothers Limited has expanded beyond Enugu, establishing sales outlets across Nigeria and becoming a trusted name in the retail industry.

We are currently seeking a motivated and experienced Grocery Store Supervisor to oversee the daily operations of our retail grocery store. The ideal candidate will have a passion for the retail grocery market, a commitment to quality, and the ability to lead and manage a team effectively.

In this role, you will be responsible for supervising employees, managing finances, controlling product quality, and delivering exceptional customer service. Your duties will include overseeing the ordering, receiving, stocking, and displaying of products to maximize profits, maintaining store cleanliness, and adhering to all food safety processes. Success in this position requires strong managerial skills, excellent communication abilities, and a dedication to maintaining the highest standards of business management and customer service.

Job Detail

Responsibilities

  • Overseeing salespeople, cashiers, shelf stockers, and other employees
  • Keeping records of expenditure, sales figures, and employee performance
  • Evaluating the supply and availability of stocks, and profit margins
  • Implementing measures to avoid stock damages, theft, and wastage
  • Monitoring shelf stocks and product displays, and the general appearance of the store
  • Investigating market trends and offering products that would appeal to customers
  • Addressing customers' requests, comments, and complaints
  • Motivating employees to achieve targets
  • Reviewing sales goals, supply costs, stock loss/shrink results, and goals
  • Preparing, packaging, stocking store, and displaying merchandise appropriately
  • Ensuring price change compliance
  • Ensuring food safety compliance
  • Ordering manually ordered items
  • Supervising, training, and managing store staff
  • Ensuring all products are accurately priced and sales prices are up to date
  • Providing consultation to customers regarding consumer products
  • Ensuring the backroom and butchery are neat and organized
  • Meeting or exceeding sales targets
  • Ensuring team members are thoroughly trained in all aspects of their jobs
  • Promoting a safe work environment
  • Training new staff members and scheduling shifts
  • Performing other daily tasks as required

Job Requirements

Before applying, please take the time to thoroughly review and comprehend the job requirements outlined below. Ensuring that you meet all the specified criteria will significantly enhance your candidacy for the Grocery Store Supervisor position at Fine Brothers Ltd:

Qualifications

  • Strong leadership and management skills to effectively lead and motivate a team
  • Excellent communication and interpersonal skills to interact with staff, customers, and suppliers effectively
  • Strong organizational and multitasking abilities to handle multiple responsibilities and prioritize tasks
  • Sound financial management skills to analyze financial data and make informed decisions
  • Problem-solving and decision-making skills to address issues promptly and effectively
  • Attention to detail to ensure accuracy in inventory management and compliance with regulations
  • Knowledge of supermarket operations, including merchandising, inventory control, and customer service
  • Proficiency in using computer systems and software for inventory management, sales reporting, and other administrative tasks

Education Requirements

  • Bachelor's degree in Business Administration, Retail Management, or a related field (preferred)

Experience Requirements

  • Proven experience as a Supermarket Manager or in a similar role
  • Knowledge of retail industry trends and best practices
  • Familiarity with safety and sanitation regulations and standards
  • Strong understanding of financial management principles
  • Ability to work flexible hours, including weekends and holidays
  • Excellent customer service skills
  • Ability to lift heavy objects and stand for extended periods

Skills

  • Leadership
  • Communication
  • Organizational
  • Financial management
  • Problem-solving
  • Attention to detail
  • Knowledge of supermarket operations
  • Computer proficiency

Salary, Benefits and incentive

Provided below are the offerings in terms of salary, benefits, and incentives awaiting you in the role of Grocery Store Supervisor at Fine Brothers Ltd:

Salary

NGN 100,000 - 180,000 per-Month.

Job Benefits

  • Health insurance
  • Professional development opportunities
  • Performance bonuses

Incentive Compensation

  • Performance-based bonuses
  • Employee incentives for achieving sales targets

Date posted: July 1, 2024

Posted on: Enugu

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The Grocery Store Supervisor will be crucial in maintaining the high standards of quality and service for which Fine Brothers Ltd is known. This role provides an exciting opportunity to lead a dynamic team in a fast-paced retail environment.