TRANSSION HOLDINGS
Position: Customer Service Personnel
Industry: Company Consumer Electronics
Employment Type: Full-Time
Placement: Warri, Delta State
Table of Contents
Job Description
TRANSSION HOLDINGS is seeking candidates for a position in Customer Service Personnel based in Warri, Delta State. If you are interested in this opportunity, please review the details below.
TRANSSION HOLDINGS, a leading company in the consumer electronics industry, is urgently seeking experienced Customer Service Personnel to join our team in Warri, Delta State. We are renowned for our innovative and quality products and pride ourselves on providing exceptional customer service. This is an exciting opportunity for someone with excellent communication skills, a knack for problem-solving, and a solid understanding of Microsoft Excel. As a Customer Service Personnel, you will be the first point of contact for our customers, ensuring their satisfaction and loyalty. Your role will involve handling customer complaints, providing product information, and managing various customer service tasks with precision and efficiency.
In this role, you will work closely with a dynamic team dedicated to achieving our company's goals. The ideal candidate will have a proactive attitude, be customer-focused, and possess the ability to handle high-pressure situations with ease. Your ability to communicate effectively with customers and team members will be crucial in maintaining our reputation for excellent customer service. If you are passionate about helping others and looking to grow your career in a supportive and innovative environment, we encourage you to apply.
Job Detail
Responsibilities
- Handle customer complaints efficiently and effectively
- Provide accurate product information to customers
- Manage and resolve customer service inquiries
- Use Microsoft Excel for data entry and analysis
- Maintain customer records by updating account information
- Work collaboratively with the customer service team to meet company objectives
- Assist in the development and implementation of customer service policies and procedures
- Monitor and report on customer service metrics
Job Requirements
Before applying, please take the time to thoroughly review and comprehend the job requirements outlined below. Ensuring that you meet all the specified criteria will significantly enhance your candidacy for the Customer Service Personnel position at TRANSSION HOLDINGS:
Qualifications
- Proven experience in a customer service role
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Proficiency in Microsoft Excel
- Ability to handle high-pressure situations
- Detail-oriented and highly organized
Education Requirements
- BSc or HND in a relevant field
Experience Requirements
- Minimum of 2 years of experience in customer service
Skills
- Good communication skills
- Strong problem-solving skills
- Proficiency in Microsoft Excel
- Excellent organizational skills
- Ability to work in a team environment
Salary, Benefits and incentive
Provided below are the offerings in terms of salary, benefits, and incentives awaiting you in the role of Customer Service Personnel at TRANSSION HOLDINGS:
Salary
NGN 1,200,000 - 1,800,000 per-Year.
Job Benefits
- Health insurance
- Paid time off
- Professional development opportunities
- Employee discounts on company products
Incentive Compensation
- Performance-based bonuses
- Yearly bonuses
Date posted: June 28, 2024
Posted on: Warri
Apply
To apply for the Customer Service Personnel position at TRANSSION HOLDINGS, please click the button below:
Apply NowThis position is ideal for individuals who are passionate about providing excellent customer service and are looking to grow their careers in a leading consumer electronics company. Candidates should have a strong background in customer service, excellent communication skills, and proficiency in Microsoft Excel. If you meet these qualifications and are ready to join a dynamic team, we encourage you to apply today.
