HMO Support Officer Job Opening at Medcourt Pharmaceutical Limited – Lagos, Lagos State

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Medcourt Pharmaceutical Limited

Position: HMO Support Officer

Industry: Company Pharmaceuticals

Employment Type: Full-Time

Placement: Lagos, Lagos State

Job Description

Medcourt Pharmaceutical Limited is seeking candidates for a position in HMO Support Officer based in Lagos, Lagos State. If you are interested in this opportunity, please review the details below.

Medcourt Pharmaceutical Limited, a stalwart in the healthcare industry with over a decade of unwavering commitment to excellence, is seeking a dedicated HMO Support Officer to join our dynamic team in Lagos, Nigeria. Our mission is to provide comprehensive pharmaceutical products and services with a touch of compassion and expertise.

As an HMO Support Officer at Medcourt Pharmacy Limited, you will be an integral part of our operations team, ensuring that Health Maintenance Organization (HMO) enrollees receive their medications promptly and accurately. You will collaborate closely with various units within the company to maintain a seamless supply chain and ensure client satisfaction. Your role will involve managing relationships with HMOs, coordinating logistics, and handling claims and accounts, among other responsibilities.

At Medcourt, we believe in nurturing a supportive and professional work environment where each team member can thrive. If you are passionate about healthcare and possess the skills and experience to contribute to our ongoing success, we invite you to apply for this position.

Job Detail


  • Provide support to the HMO Operations Team to ensure timely and accurate dispensing, packing, and dispatching of drugs to HMO enrollees.
  • Collaborate with the Procurement Unit to ensure the availability of drugs.
  • Fulfill orders from HMOs accurately and promptly.
  • Attend to urgent requests for drug dispensing, packaging, and dispatching to enrollees.
  • Liaise with HMOs and their enrollees to ensure excellent service delivery.
  • Coordinate with the logistics team to ensure on-demand order delivery.
  • Ensure claims for fulfilled orders are accurately and promptly collated, sent to HMOs, and payments received.
  • Keep proper records of undelivered orders/packages.
  • Conduct monthly reconciliation of accounts with HMOs.
  • Maintain records of all enrollees, drugs, and contacts.
  • Conduct regular price surveys.
  • Monitor and manage short-dated drugs.
  • Perform other assigned tasks while maintaining performance on core duties.

Job Requirements

Before applying, please take the time to thoroughly review and comprehend the job requirements outlined below. Ensuring that you meet all the specified criteria will significantly enhance your candidacy for the HMO Support Officer position at Medcourt Pharmaceutical Limited:


  • Strong understanding of the pharmaceutical industry and HMO operations.
  • Excellent organizational and multitasking skills.
  • Strong communication and interpersonal skills.
  • Attention to detail and accuracy in order fulfillment and record-keeping.
  • Ability to work under pressure and meet tight deadlines.
  • Proficiency in Microsoft Office Suite.

Education Requirements

  • Bachelor's degree in Pharmacy, Health Administration, Business Administration, or a related field.

Experience Requirements

  • Minimum of 2 years of experience in a similar role within the pharmaceutical or healthcare industry.


  • Excellent organizational skills.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite.
  • Ability to manage multiple tasks and deadlines.
  • Detail-oriented with a focus on accuracy.
  • Knowledge of HMO operations and healthcare regulations.

Salary, Benefits and incentive

Provided below are the offerings in terms of salary, benefits, and incentives awaiting you in the role of HMO Support Officer at Medcourt Pharmaceutical Limited:


NGN 2,000,000 - 3,500,000 per-Year.

Job Benefits

  • Health insurance
  • Professional development opportunities
  • Paid time off
  • Employee discounts on pharmaceutical products
  • Supportive work environment

Incentive Compensation

  • Performance-based bonuses
  • Annual incentives

Date posted: June 20, 2024

Posted on: Lagos


To apply for the HMO Support Officer position at Medcourt Pharmaceutical Limited, please click the button below:

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Medcourt Pharmacy Limited is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage qualified candidates from all backgrounds to apply. Our recruitment process is designed to ensure fairness and transparency, providing all candidates with an equal opportunity to succeed.