Job Opportunity – Branch Manager at CredPal in Kano, Kano State

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Position: Branch Manager

Industry: Company Financial Services

Employment Type: Full-Time

Placement: Kano, Kano State

Job Description

CredPal is seeking candidates for a position in Branch Manager based in Kano, Kano State. If you are interested in this opportunity, please review the details below.

CredPal, a leading financial services provider, is seeking a seasoned Branch Manager to oversee operations at our Kano branch. CredPal's mission is to make credit accessible, enabling customers to meet their financial obligations with ease through our "Buy Now, Pay Later" service. As the Branch Manager, you will spearhead the growth and development of our branch in Kano, leveraging your in-depth understanding of the local market to expand our customer base and drive revenue. Your role will encompass strategic planning, team leadership, and ensuring compliance with regulatory standards. This position offers a unique opportunity to make a significant impact in a dynamic and fast-growing financial technology company.

Job Detail


  • Develop and implement strategies to drive business growth and increase market share in Kano and surrounding areas.
  • Identify and develop new business opportunities, including partnerships and collaborations.
  • Drive branch revenue targets by effectively deploying branch resources to achieve top-line and bottom-line growth.
  • Own, drive, and achieve individual and branch volume targets including deposit mobilization and loan disbursement.
  • Hire, manage, and lead a team of sales executives to achieve sales targets and maintain high-quality business standards.
  • Develop and nurture a high-performing team by implementing a robust staff development program that includes regular appraisals, training initiatives, and continuous feedback.
  • Maintain a high level of product knowledge and overall business competence among branch staff.
  • Ensure compliance with regulatory requirements, internal policies, and risk management standards.
  • Employ effective risk management practices to proactively identify and assess possible risks, working to mitigate and reduce potential exposure.
  • Ensure strict adherence to legal and internal control policies and Code of Banking and other practices.
  • Ensure sound credit decision-making and a healthy loan portfolio.
  • Ensure that customers are properly managed with best customer experience practices.
  • Identify and maximize cross-selling opportunities based on customer needs.
  • Manage branch operations, including risk management, credit administration, and customer service.
  • Manage branch resources to ensure cost-effectiveness and profitability.
  • Ensure operational readiness and manage the efficiency of branch infrastructure with effective business continuity practices.
  • Conduct periodic market research and analysis to identify opportunities and threats, and adjust business strategies accordingly.
  • Build and maintain relationships with key stakeholders, including customers, regulators, and community leaders.

Job Requirements

Before applying, please take the time to thoroughly review and comprehend the job requirements outlined below. Ensuring that you meet all the specified criteria will significantly enhance your candidacy for the Branch Manager position at CredPal:


  • Minimum of 5 years of experience in banking, microfinance, or related fields.
  • Proven track record of success in banking with an emphasis on sales.
  • In-depth knowledge of the commercial terrain, market peculiarities, and geography of Kano state and environs.
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent communication, interpersonal, and negotiation skills.
  • Ability to analyze data, identify trends, and make informed decisions.

Education Requirements

  • HND / B.Sc in Science, Social Science, or any other related course.
  • Master's degree in Business Administration, Finance, or related fields OR Professional certification in banking, finance, or management will be an added advantage.
  • Evidence of completion of or exemption from NYSC.
  • Evidence of completion of the Microfinance Certification program is a plus.

Experience Requirements

  • Minimum of five years of banking experience.
  • Proven experience using marketing and negotiating techniques to close business deals.
  • Adequate knowledge of microfinance banking and financial inclusion.
  • Analytical and practical understanding of workflow management, capacity planning, process implementation, and optimization.


  • Ability to identify and maximize market opportunities to generate revenue.
  • Ability to apply best practices in all areas of operations to drive business efficiency.
  • Ability to analyze and interpret data for decision-making.
  • Thorough knowledge of banking products, especially in the microfinance sub-sector.
  • Extensive knowledge of banking regulations, regulatory provisions, and best practices.
  • Working knowledge of credit risk management and practices.
  • Leadership, multi-team management, and mentoring.
  • Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
  • Proficient in the use of MS Office/Google tools.
  • Familiarity with at least one banking ERP.

Salary, Benefits and incentive

Provided below are the offerings in terms of salary, benefits, and incentives awaiting you in the role of Branch Manager at CredPal:


NGN 3,000,000 - 5,000,000 per-Year.

Job Benefits

  • Health insurance
  • Pension scheme
  • Paid time off
  • Professional development opportunities

Incentive Compensation

  • Performance-based bonuses
  • Sales incentives

Date posted: June 27, 2024

Posted on: Kano


To apply for the Branch Manager position at CredPal, please click the button below:

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CredPal is dedicated to fostering a diverse and inclusive workplace. We encourage applications from all qualified individuals and will consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.