Quick Services Restaurant Outlet Manager job opening at Allen Professional Services – Owerri, Imo State

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Allen Professional Services

Position: Quick Services Restaurant Outlet Manager

Industry: Company Financial & Spreadsheet Modelling Consulting

Employment Type: Full-Time

Placement: Owerri, Imo State

Job Description

Allen Professional Services is seeking candidates for a position in Quick Services Restaurant Outlet Manager based in Owerri, Imo State. If you are interested in this opportunity, please review the details below.

Allen Professional Services, a leading financial and spreadsheet modelling consulting firm, is looking for a dedicated and experienced Quick Services Restaurant (QSR) Outlet Manager to oversee the day-to-day operations of our restaurant outlet in Owerri, Nigeria. We are a passionate team of financial analysts, spreadsheet experts, and modelling consultants dedicated to building efficient and robust models that underpin critical decisions in investments, financial transactions, strategic and operational planning.

As the QSR Outlet Manager, you will be responsible for supervising a team of outlet workers, ensuring smooth operations, and aligning the outlet's activities with the company's objectives. Your role will include maintaining high standards of customer service, developing and implementing operational strategies, and ensuring compliance with company policies and procedures.

You will also be tasked with developing marketing strategies to boost sales and profitability, maintaining a clean and safe facility, obtaining customer feedback, and implementing necessary operational changes. Additionally, you will handle cash management activities, prepare expense and revenue reports, and ensure the outlet meets quality and customer service standards.

To be successful in this role, you will need a strong background in food services, excellent managerial skills, and a deep understanding of logistics management and business operations. This is an exciting opportunity for a highly motivated individual to join our team and make a significant impact on our restaurant's success.

Job Detail

Responsibilities

  • Oversee the daily operations of the outlet for efficient operations.
  • Plan and assign daily workloads to outlet associates.
  • Develop and enforce established policies and procedures.
  • Establish operational strategies to meet quality and customer service standards.
  • Develop marketing strategies to improve sales and profitability.
  • Maintain the outlet facility clean and safe.
  • Obtain customer feedbacks and recommend necessary outlet operational changes.
  • Schedule orientations and job trainings to outlet associates.
  • Organize regular meetings to discuss issues and updates.
  • Analyze and resolve problems in a timely and accurate manner.
  • Organize special events and entertainments to attract more customers.
  • Address customer queries courteously and ensure customer satisfaction.
  • Develop cost-effective operational plans to achieve outlet goals.
  • Assist in cash handling activities and develop expense and revenue reports.

Job Requirements

Before applying, please take the time to thoroughly review and comprehend the job requirements outlined below. Ensuring that you meet all the specified criteria will significantly enhance your candidacy for the Quick Services Restaurant Outlet Manager position at Allen Professional Services:

Qualifications

  • Highly experienced in food products and services.
  • Sound logistics management, business operations, and financial knowledge.
  • Strong managerial skills with a proven track record in delivering targets and efficiencies.
  • Fluency in English is essential, with superior oral and written communication skills.

Education Requirements

  • First Degree in Food Science & Technology, Catering, or related fields.

Experience Requirements

  • Minimum of five (5) years relevant work experience in a food services organization.

Skills

  • Excellent managerial and leadership skills.
  • Strong communication and interpersonal skills.
  • Proficiency in financial and business operations.
  • Strong problem-solving abilities.
  • Marketing and customer service skills.
  • Ability to work under pressure and manage multiple tasks.

Salary, Benefits and incentive

Provided below are the offerings in terms of salary, benefits, and incentives awaiting you in the role of Quick Services Restaurant Outlet Manager at Allen Professional Services:

Salary

NGN 1,200,000 - 1,800,000 per-Year.

Job Benefits

  • Health insurance
  • Paid time off
  • Professional development opportunities
  • Employee discounts

Incentive Compensation

  • Performance-based bonuses
  • Sales incentives

Date posted: July 5, 2024

Posted on: Owerri

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This role requires a proactive and dynamic individual capable of managing a fast-paced restaurant environment while maintaining high standards of service and operational efficiency. The ideal candidate will have a strong background in food services and a proven track record in managing and leading teams to achieve business goals.