Job Opportunity – Front Desk Officer at AA Rescue in Benin, Edo State

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AA Rescue

Position: Front Desk Officer

Industry: Company Emergency Roadside Assistance and Automobile Services

Employment Type: Full-Time

Placement: Benin City, Edo State

Job Description

AA Rescue is seeking candidates for a position in Front Desk Officer based in Benin City, Edo State. If you are interested in this opportunity, please review the details below.

AA Rescue, established in 2003, is a multi-service organization dedicated to providing comfort, alleviating distress, and safeguarding the Nigerian populace by offering prompt emergency roadside assistance for vehicular breakdowns and accidents. As a pioneer in modern driving training and automobile rescue services in Nigeria, AA Rescue has evolved into a reputable organization delivering a range of services that enhance the quality of life for Nigerians.

We are seeking a dedicated and professional Front Desk Officer to join our team in Benin City, Edo. The ideal candidate will be the first point of contact for our organization, delivering superb customer service and ensuring the smooth operation of our front desk. This role requires excellent communication skills, a strong organizational ability, and a thorough understanding of office administration.

In this role, you will be responsible for greeting guests, managing phone calls, handling correspondence, and maintaining office supplies. You will play a crucial role in ensuring that our office runs efficiently and that our clients receive the best possible service.

Job Detail

Responsibilities

  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages, and distribute them to their appropriate departments.
  • Monitor, organize, and forward emails.
  • Track and order office equipment and supplies.
  • Maintain records and files.
  • Oversee the office budget.

Job Requirements

Before applying, please take the time to thoroughly review and comprehend the job requirements outlined below. Ensuring that you meet all the specified criteria will significantly enhance your candidacy for the Front Desk Officer position at AA Rescue:

Qualifications

  • HND / B.Sc or relevant qualification.
  • A minimum of 1 year of proven experience in a similar role.
  • Good understanding of office administration and basic bookkeeping practices.
  • Superb written and verbal communication skills.
  • Excellent organizational and multi-tasking abilities.
  • Strong knowledge of MS Office programs.

Education Requirements

  • HND / B.Sc or relevant qualification.

Experience Requirements

  • A minimum of 1 year of proven experience in a similar role.

Skills

  • Excellent customer service skills.
  • Strong organizational and multi-tasking abilities.
  • Superb written and verbal communication skills.
  • Good understanding of office administration.
  • Basic bookkeeping knowledge.
  • Proficient in MS Office programs.

Salary, Benefits and incentive

Provided below are the offerings in terms of salary, benefits, and incentives awaiting you in the role of Front Desk Officer at AA Rescue:

Salary

NGN 600,000 - 800,000 per-Year.

Job Benefits

  • Health insurance.
  • Paid time off.
  • Professional development opportunities.
  • Employee discounts on AA Rescue services.
  • Performance bonuses.

Incentive Compensation

  • Performance-based bonuses.
  • Annual bonus.

Date posted: June 26, 2024

Posted on: Benin

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AA Rescue is committed to providing an inclusive and supportive work environment for all employees. We encourage applications from individuals of all backgrounds and experiences. If you are a motivated individual with a passion for customer service and office management, we would love to hear from you. Apply today and join our dynamic team!