Job Opportunity – Quality Assurance Nurse at StreSERT Services Limited in Maiduguri, Borno

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StreSERT Services Limited

Position: Quality Assurance Nurse

Industry: Company HR Consulting

Employment Type: Full-Time

Placement: Maiduguri, Borno State

Job Description

StreSERT Services Limited is seeking candidates for a position in Quality Assurance Nurse based in Maiduguri, Borno State. If you are interested in this opportunity, please review the details below.

StreSERT Services Limited, a prominent HR consulting firm, is currently seeking a dedicated and experienced Quality Assurance Nurse to join our team in Maiduguri, Borno. Our company is well-known for its comprehensive HR services, which include talent acquisition, learning and development, background checks, HR consulting, staff and business process outsourcing, and expatriate management. As a Quality Assurance Nurse, you will play a critical role in ensuring the quality of healthcare services provided to enrollees in the public sector social health insurance program. This position demands a highly motivated individual with a keen eye for detail and a strong commitment to healthcare excellence.

The primary responsibilities of this role include attending to and resolving enrollees' inquiries, logging all interactions for management analysis, engaging in the vetting of healthcare bills, and ensuring all received claims are benchmarked with pre-authorized codes. Additionally, the Quality Assurance Nurse will be responsible for investigating and reporting incidents of abuse or neglect, following up on enrollees' progress during admissions, and participating in case management through scheduled and unscheduled visits. The successful candidate will have a minimum of two years of nursing and midwifery experience, proficiency with computers and communication equipment, and possess recognized additional training in primary healthcare and midwifery.

This is an exciting opportunity for a professional nurse who is passionate about quality assurance and healthcare service delivery. StreSERT Services Limited offers a supportive work environment, opportunities for professional growth, and competitive compensation.

Job Detail


  • Attend to and resolve all enrollees' inquiries.
  • Ensure that all complaints are promptly resolved on first call resolution or escalated appropriately.
  • Meticulously log all interactions for management analysis and documentation.
  • Engage in the vetting of bills from healthcare facilities.
  • Benchmark received claims with pre-authorized codes.
  • Review all received bills and contact enrollees for service authorization.
  • Investigate and report incidents of abuse, neglect, or maltreatment.
  • Follow up on enrollees on admission to evaluate and document progress.
  • Assist the care team with developing and accessing health interventions.
  • Participate in case management through visits to enrollees on admission.

Job Requirements

Before applying, please take the time to thoroughly review and comprehend the job requirements outlined below. Ensuring that you meet all the specified criteria will significantly enhance your candidacy for the Quality Assurance Nurse position at StreSERT Services Limited:


  • Graduate Professional Nurse.
  • Registered and licensed practitioner.
  • Additional training in primary healthcare and midwifery is desirable.

Education Requirements

  • First Degree from an accredited Baccalaureate Nursing Program University.

Experience Requirements

  • Minimum of 2 years' experience as a Nurse and Midwifery Professional.


  • Proficiency with computers and communication equipment.
  • Strong attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills.

Salary, Benefits and incentive

Provided below are the offerings in terms of salary, benefits, and incentives awaiting you in the role of Quality Assurance Nurse at StreSERT Services Limited:


NGN 150,000 - 250,000 per-Month.

Job Benefits

  • Competitive salary.
  • Professional development opportunities.
  • Supportive work environment.
  • Health insurance.

Incentive Compensation

  • Performance-based bonuses.
  • Incentive for exceeding targets.

Date posted: June 19, 2024

Posted on: Maiduguri


To apply for the Quality Assurance Nurse position at StreSERT Services Limited, please click the button below:

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This position requires a highly proactive individual with a commitment to healthcare quality assurance. The role offers a unique opportunity to impact the lives of enrollees positively and ensure they receive the best possible healthcare services. Applicants should be prepared to work in a dynamic and challenging environment that rewards dedication and excellence.